IT Support Specialist
Bangor, MI Bangor, MI Full-time Full-time $26.
70 an hour $26.
70 an hour 4 hours ago 4 hours ago 4 hours ago POSITION:
IT Support Specialist LOCATION:
Bangor, MI WORKPLACE:
In-Person
Benefits:
Day one eligibility (Medical, Dental, Vision, PTO) RATE:
$26.
70 JOB
Summary:
Diagnose and troubleshoot software, hardware, network, and communication issues and help our customers with their day-to-day computer problems; assist in the installation of applications and programs.
Essential Functions:
Identify and resolve network/VOIP issues.
Configure and install application software and operation systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other adopted platforms.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
When necessary, assist in supporting the ERP system, collaborating with other Information Technology staff on various projects Perform all other duties as assigned.
EDUCATIoN AND
Experience:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123 Identify and resolve network/VOIP issues.
Configure and install application software and operation systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other adopted platforms.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
When necessary, assist in supporting the ERP system, collaborating with other Information Technology staff on various projects Perform all other duties as assigned.
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
Estimated Salary: $20 to $28 per hour based on qualifications.
70 an hour $26.
70 an hour 4 hours ago 4 hours ago 4 hours ago POSITION:
IT Support Specialist LOCATION:
Bangor, MI WORKPLACE:
In-Person
Benefits:
Day one eligibility (Medical, Dental, Vision, PTO) RATE:
$26.
70 JOB
Summary:
Diagnose and troubleshoot software, hardware, network, and communication issues and help our customers with their day-to-day computer problems; assist in the installation of applications and programs.
Essential Functions:
Identify and resolve network/VOIP issues.
Configure and install application software and operation systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other adopted platforms.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
When necessary, assist in supporting the ERP system, collaborating with other Information Technology staff on various projects Perform all other duties as assigned.
EDUCATIoN AND
Experience:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123 Identify and resolve network/VOIP issues.
Configure and install application software and operation systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other adopted platforms.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
When necessary, assist in supporting the ERP system, collaborating with other Information Technology staff on various projects Perform all other duties as assigned.
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
